1. dicemann75's Avatar
    My Galaxy S5 is running 4.4 and I want to upgrade to 5.0 Lollipop. When I check for update it says "current software is up to date" . I have tried to use Samsung kies also . Kies says " this is the latest firmware" I have went as far as doing a factory reset and trying again with no luck.

    Thanks for your help
    05-29-2015 06:55 AM
  2. Aquila's Avatar
    If your service provider hasn't pushed an OTA update to your device, then the device is on the latest software that it has available for installation.
    05-29-2015 07:45 AM
  3. Parham Goudarzi's Avatar
    It mostly depends on where you live or actually which region is your phone for. It can be Middle East, North America, South America, Europe, etc. The time that updates are realeased is different in different regions.

    Posted via the Android Central App
    05-29-2015 07:59 AM
  4. ironass's Avatar
    My Galaxy S5 is running 4.4 and I want to upgrade to 5.0 Lollipop. When I check for update it says "current software is up to date" . I have tried to use Samsung kies also . Kies says " this is the latest firmware" I have went as far as doing a factory reset and trying again with no luck.

    Thanks for your help
    There are, currently, 40 different models of the Samsung Galaxy S5 and over 300+ different Lollipop firmware releases for them

    If you can provide your model and, "Version", details as per #1.2 and #1.8 of 40 Galaxy S5 models - Dummies Guide it would be helpful.
    05-29-2015 10:10 AM
  5. Anthony Meli's Avatar
    Mine does the exact same thing with kies as well and my model is SM-G900A with AT&T
    06-01-2015 01:10 AM
  6. Kelly Kearns's Avatar
    Mine does the exact same thing with kies as well and my model is SM-G900A with AT&T
    You are in the US. You can go to Best Buy Samsung counter and they will upgrade you to the newest version, for free.
    06-01-2015 01:11 AM
  7. Anthony Meli's Avatar
    but how come it doesnt let me do it on my own? by wifi or kies.... they both say up to date
    06-01-2015 01:16 AM
  8. Aquila's Avatar
    but how come it doesnt let me do it on my own? by wifi or kies.... they both say up to date
    Whichever party is updating your device hasn't pushed an update to your device. So you device doesn't have any newer software on it and it hasn't been pushed to Kies for your device, so there's nothing to install - ergo, up to date.
    06-01-2015 01:26 AM
  9. Anthony Meli's Avatar
    so if there is nothing to install then would best buy still be able to install lollipop onto my phone or no
    06-01-2015 01:34 AM
  10. Kelly Kearns's Avatar
    If you have the 900A which is AT&T that was rolled out a few weeks ago for the S5.

    Best Buy has that software, not sure why it isn't showing up on Kies.
    06-01-2015 01:55 AM
  11. Kelly Kearns's Avatar
    so if there is nothing to install then would best buy still be able to install lollipop onto my phone or no
    Have you checked an OTA update?
    06-01-2015 01:57 AM
  12. gabesoehh's Avatar
    If you have the 900A which is AT&T that was rolled out a few weeks ago for the S5.

    Best Buy has that software, not sure why it isn't showing up on Kies.
    09-15-2016 10:53 PM
  13. gabesoehh's Avatar
    Could they do the same for my note 4 also at&t want to get 6.0.1
    09-15-2016 10:54 PM

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