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  1. AC Question's Avatar
    Apparently my phone became "rooted" (and I had to look that up because no one at my service provider would explain the term to me) and now my warranty is void?? So I have a 6mth old Galaxy S5 that no one will replace for me and they want to charge me $750.00 to fix....Is there anyone who can tell me how to get my phone replaced? I am having a hell of a time with my provider who won't honor the product they sold me and still want me to pay for a now useless phone....Should I just take the phone to a local techie repair place and see if I can get it fixed for less? Does any one know how phones become rooted without being tampered with? I am totally illiterate in technology and unless I did it by accident I have NO IDEA how it happened!! Anyone else had a similar issue with Samsung?
    06-05-2015 01:09 AM
  2. RalphnSmith's Avatar
    Samsung will not help you because having a rooted phone is the equivalent of hacking and thus they really will not help you in any case

    Posted via the Android Central App
    06-05-2015 03:40 AM
  3. AXEL314's Avatar
    You don't know what rooted is?

    Posted via the Android Central App
    Attached Thumbnails How can I get my rooted phone replaced?-screenshot_2015-06-05-23-07-47-1.jpg  
    jonebk12, jljecj and jkayakj like this.
    06-06-2015 01:09 AM
  4. Tritonemusic's Avatar
    I've never rooted my phone, so my knowledge is extremely limited, in that regard. However, isn't rooting a detailed step-by-step process? Is it even possible to just "accidentally" root a phone?
    06-06-2015 08:17 AM

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