"Unfortunately, NetworkSystemProvider has stopped." !?

[bmcc93]

Whenever I turn on my Galaxy S5 I get a message that says "unfortunately, NetworkSystemProvider has stopped" and neither the wifi nor my 3g access will work correctly. The device says it is connected to the internet, but no apps will connect properly. When I turn wifi off and try to use my mobile data connection it does not work either. Any help would be much appreciated.

 

[daveed4309]

The same thing happened to my phone around the same time you posted. I'm at sprint now and they are recommending a hard reset but also there was a girl who walked in right behind me and she got the same message as me. We were both prompted to restart and then after the restart nothing was working.

 

[Amanda Jackson2]

Same thing with me!! ugh!

 

[cbs2015]

Same issue. My phone auto restarted and it's own and hasn't worked since. It all started about 730 pm CST. Any known solutions?

 

[Bodlar Danger Leben]

Same problem here! What the ****? I've tried shutting down and pulling the battery and it still does the same thing. Yep after that update my phone wont connect to anything.

 

[nela_runner]

Me too!

My phone auto reset and after than nothing works. Can't connect to Network/Wifi, can't make calls/texts. I spent an hour with support and did a rest and nothing. Over a day and nothing.

 

[KlcQueeN]

I did a reset and changed my SIM card and still have the same issue. I can only connect on wifi

 

[Kanotari]

I uninstalled my most recent update by going to settings > application manager, then finding the problem app (mine was Sprint Zone) and selecting 'uninstall updates'. My phone (Galaxy S5) is working now after having this issue.

 

[hitechNana]

Re: "Unfortunately, NetworkSystemProvider has stopped." !? I fixed it!

Do NOT do a reset of your phone or clear it completely!
Do NOT lose all your stuff!

If none of the recommendations on here do not work, they didn't work for me, do this!

I was up all night troubleshooting my phone, determined not to 1. Lose everything 2. Take it to Sprint who would just reset it and wipe it clean..

Soooo after trying all the things everyone said and still getting the error message
"networksystemprovider" has stopped, I thought about what I was doing when my phone said it needed to restart. That message popped up several times and finally it restarted against my wishes.

I was talking to my kids, one via KiK and the other through FB, soooo I went into my apps and deleted them both.

This time when my phone rebooted, it did a quick reactivation and I was finally able to access the Internet and all my other applications!

I believe this is a type of virus, even though my Lookout didn't detect it.
Anyway, try it 1st!

I am so relieved!
Hope it works for you, too!

 

[Sarah2016]

Re: "Unfortunately, NetworkSystemProvider has stopped." !? I fixed it!

I just tried what hitechNana recommended and that worked. I was on Facebook when I first got the error. I couldn't uninstall it via the Play Store with no internet, but was able to go into Application Manager and uninstalled it there. I initially tried both wiping the cache partition and uninstalling updates of Sprint Zone per other suggestions online and neither fixed the issue.

 

[Marmarmar]

I was having this problem and, on the advice of this forum, I uninstalled Facebook from my phone (then re-installed) and now it's working again. I wouldn't have thought to do that without this. THANKS SO MUCH. You saved my phone and weekend!

 

[deelowday]

Made an account just to say that hitechNana is a lifesaver. Facebook Messenger seemed to have been my problem app. I uninstalled it, restarted, and now my phone works again!

 

[Tiribulus]

What if you can't use your phone because the message makes everything unresponsive and will not go away? How was anybody able to even try this fix is the question. The phone is unusable.

 

[Tiribulus]

Re: "Unfortunately, NetworkSystemProvider has stopped." !? I fixed it!

"... I went into my apps and deleted them both. !

How were you able to do this? The message comes up instantly upon logging onto the phone. I tap ok and it's back a half a second later. Nothing else can be done while it's on the screen. I can wrestle it into into restarting during that half second after tapping ok and that's it.
This is a Sprint Galaxy S6 running a rooted image of Lollipop5.1 with a Teamwin recovery partition.
Any help would be magnificently appreciated.

 

[Tiribulus]

I managed to get Facebook and it's messenger uninstalled over almost an hour in between tapping ok on the error message and no change. Restored all apps from a SmartSwitch backup and still no difference. I'm greeted with the error upon logging on "Unfortunately, NetworkSystemProvider has stopped." and can't do anything else.

 

[tinfoilhatguy]

Chiming in to say I'm getting this as well as of 11/13/16. Phone randomly rebooted in my pocket (heard the Sprint chime), when it finished rebooting, the phone was borked. Running a Sprint Note 4, not an S5 though. No facebook messanger app installed. Tried removing sprint zone updates, no good.

 

[Tony Santiago1]

Same here, Sunday 11/13/2016, some time after 2PM it happened. Tried just about everything I could while still tapping ok for the popup to go away for a half second....nothing worked. Sad part is, even after a factory reset, still have this issue! :'(

 

[tinfoilhatguy]

Some people have reported that it is caused by a failed app update, usually sprint zone or facebook messanger. Is there a quick way to force all apps to reinstall. Also, I work for Sprint customer care (nothing in my docs at work), and none of my callers are experiencing the issue. My phone is rooted, is this the case with others (yes, rooting is against the TOS for Sprint)?

edit: i have an idea. What app actually brings up the dialog box that notifies us the app has stopped? as a temporary work around, maybe disabling it or its notifications could resolve the issue.


second edit: I have package disabler pro, and disabled networksystemprovider and rebooted. I feared that i might soft-brick my phone, but it's working now. No more pop-ups. I have no idea what networksystemprovider is, or what it does though, so try at your own risk.

 

[jdawg1771]

tinfoilhatguy,

Set up and account on here to say thanks. I'm not saying it's the "right" way to fix it, but as it seems I still have full functionality without it, I too disabled the NetworkSystemProvided service and...Ta Da!...no more pop ups. My hope is that Sprint figures out what went wrong since it happened to quite a few people over the last 72 hours, but for now, this will suffice.

For what it's worth, I'm using a rooted Note 4 with stock rom and TWRP recovery. Nothing to fancy. I tried rebooting, wiping cache and dalvik cache, uninstalling SprintZone update, restoring a previous NAND backup, factory reseting, and a full OS wipe with a NAND restore all to no avail. I also do not have Facebook Messenger installed so that wasn't going to work for me either. Anyways, just wanted to say "Thanks for the suggestion". Back up and running now.

 

[Cody Munholland]

It is happening for me as well. Do I need to be rooted to disable this service? The options are greyed out for me to disable.