1. AC Question's Avatar
    My phone has been stuck on the start up samsung screen after the update ive even tried to reboot it but no luck. any help will be appreciated.
    06-11-2015 11:14 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you boot into Recovery and wipe the cache partition? https://support.t-mobile.com/docs/DOC-10683
    srkmagnus likes this.
    06-11-2015 11:31 AM
  3. srkmagnus's Avatar
    My phone has been stuck on the start up samsung screen after the update ive even tried to reboot it but no luck. any help will be appreciated.
    Power off the phone (remove the battery or long press the power button). Hold volume down+home+power until the recovery screen loads and use the volume down button to "clear cache" and press power to accept. Reboot and see if that fixes the issue.
    06-11-2015 11:31 AM

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