1. AC Question's Avatar
    So i got my S5's screen replaced and after i got it back i realised that the headphone jack is broken. I can only hear from the left earphone even after trying with several different headphones. Is it possible that they broke it on accident while repairing the screen. Thanks
    06-29-2015 06:44 AM
  2. can3gxw's Avatar
    It's totally possible. There are so many tiny connectors, it's 100% possible that they broke something while replacing something else. Either that, or they gave you the chassis from a different phone - one with a broken headphone jack. I wouldn't waste any time trying to fix it and call your provider/service person immediately and tell them that you just got it back and the headphone jack is now broken.

    Was it a Samsung repair job, or someone else? Any reputable company should resolve this for you free of charge if you report it back to them quick enough.
    06-29-2015 11:42 AM

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