Re: cannot update to 5.0 on galaxy5
software downloads but will not install
Hello and welcome to Android Central
AC Question!
There are a number of reasons that you may not be receiving an update from either Samsung or your carrier. Have you tried connecting your phone to the
Samsung PC Suite, Kies?
Which model of Galaxy S5 do you have, (see link below)?
Consider yourself extremely lucky. You didn't get lollipop and you don't have to deal with the install update popups anymore.
It's still no where near ready for release 5-6 months after they released it. I'm sure there are some people that aren't having issues; if you meet one of them please take a picture for proof
Strange! There are
40 different Galaxy S5 models and Samsung have released over
500 Lollipop firmwares since Dec: 2014, see,
here. The overwhelming majority of which are much better than, say, KitKat.
See,
40 Galaxy S5 models - Dummies Guide, which starts with the sentence...
"
Think that everyone's Samsung Galaxy S5 is the same as yours...
Think again!"