1. AC Question's Avatar
    my son had my phone and when i got it from him the sreen was on the factory mode and it said "downloading...". Then it went unresponsive with a black screen. i already tried to reset it and i took the battery out and back in again. the phone is dead black. How can i fix it?
    09-09-2015 08:09 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! The motherboard might have failed. You could try a new or different battery to make sure that isn't the issue, but otherwise, contact Samsung if it's still under warranty.
    09-10-2015 01:21 AM
  3. can3gxw's Avatar
    Sounds like someone was tinkering with something they didn't understand and screwed your phone....

    Call your carrier or Samsung for warranty service (hope it's still under warranty).

    Good luck.
    09-10-2015 11:34 AM

Similar Threads

  1. How can I stop current downloads?
    By AC Question in forum General Help and How To
    Replies: 1
    Last Post: 09-10-2015, 01:31 AM
  2. How do I reinstall the app for parking service montreal
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-10-2015, 01:30 AM
  3. How do i install sim card
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-10-2015, 01:29 AM
  4. Why is my lock screen doing this?
    By floss776 in forum Samsung Galaxy Note 5
    Replies: 4
    Last Post: 09-09-2015, 08:33 PM
LINK TO POST COPIED TO CLIPBOARD