S5 Mini - Asking for alternate password and have internet disconnected
Hi all,
I have found same answers for similar questions but not sure anyone is on the same situation as I am.
Yesterday morning I had put my cell on my pocket and previously disconnected Wi-Fi and 3G as I was heading to the airport and wanted to have batery available to watch videos for a while.
When I took the phone out of my pocket, it was asking for the alternate password (maybe it was trying to recognize my leg) - which I do not remember because I have been the last 10 months using the digital only.
I have tried google and samsung online but because the phone is disconnected from the internet they dont work.
From what I have red, I can only:
(1) Pray to remember the alternate password;
(2) Reset the cell phone and lose everything on it.
Are the above correct or is there a way to get back to the fingerprint option?
Thanks in advance.
Nuno
EDIT: and I have disabled the possibility of accessing the dropdown menu from the top without having the phone unlocked, which makes me unable to activate internet.
Hi all,
I have found same answers for similar questions but not sure anyone is on the same situation as I am.
Yesterday morning I had put my cell on my pocket and previously disconnected Wi-Fi and 3G as I was heading to the airport and wanted to have batery available to watch videos for a while.
When I took the phone out of my pocket, it was asking for the alternate password (maybe it was trying to recognize my leg) - which I do not remember because I have been the last 10 months using the digital only.
I have tried google and samsung online but because the phone is disconnected from the internet they dont work.
From what I have red, I can only:
(1) Pray to remember the alternate password;
(2) Reset the cell phone and lose everything on it.
Are the above correct or is there a way to get back to the fingerprint option?
Thanks in advance.
Nuno
EDIT: and I have disabled the possibility of accessing the dropdown menu from the top without having the phone unlocked, which makes me unable to activate internet.