1. aoutrance's Avatar
    Hello. Last night I put my phone (running Lollipop 5.0) on "Ultimate Power Saving Mode" as I was away from my charger and I wanted to make sure it didn't somehow die before my alarm went off. When I exited that mode this morning, all my apps were gone, both on the "desktop" and in the app drawer. I have restarted the phone as well as turned it off and left it off for 20 minutes, to no avail.

    Going to Application Manager shows that they somehow still exist on the phone, but they're all under "Turned Off" with no option whatsoever to turn them back on. Basic apps (clock, contacts, phone) still work as well as Chrome and Nova Launcher, but the Google Play app is no longer available to me. Attempting to uninstall any apps under the Application Manager does nothing - I tap "Uninstall" and it darkens like it's been selected, but does nothing.

    Attempting to open links from Chrome that would normally open/ask to open in the app (YouTube, Tumblr, Twitter) have only brought me to the mobile page of these sites. Clicking "open in app" doesn't work either.

    Help!
    10-07-2015 08:33 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried rebooting the device?
    10-07-2015 08:52 AM
  3. aoutrance's Avatar
    Restarted multiple times with no change.

    Edit: Apparently resetting the app preferences in the Application Manager somehow fixed the issue? I won't pretend like I understand why that worked.
    10-07-2015 08:56 AM
  4. Golfdriver97's Avatar
    Restarted multiple times with no change.

    Edit: Apparently resetting the app preferences in the Application Manager somehow fixed the issue? I won't pretend like I understand why that worked.
    No idea why that worked either, but thanks for posting the follow up.
    10-07-2015 09:36 AM
  5. guramikaka's Avatar
    I had the same problem and resetting the app preferences solved the issue, thanks
    02-06-2017 12:54 PM

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