1. AC Question's Avatar
    I have a small white box with 4 smaller gray boxes inside of it. If I tap it it gives me different options. I can drag it across the screen but if I hold it for awhile no remove option comes up. One direction I was given was to go into settings and tap input help. I do not have input help under settings.
    10-11-2015 11:01 AM
  2. recDNA's Avatar
    Could be a widget to show photos but you should be able to long press and move to drop it in trash
    10-11-2015 11:09 AM
  3. IMANUT46's Avatar
    I have a small white box with 4 smaller gray boxes inside of it. If I tap it it gives me different options. I can drag it across the screen but if I hold it for awhile no remove option comes up. One direction I was given was to go into settings and tap input help. I do not have input help under settings.
    Could be the box that TOOLBOX puts on every screen. It can be turned off in SETTINGS. I hope this is your problem.

    Samsung Galaxy S5 Lollipop 5.0 Verizon network
    10-14-2015 08:20 AM
  4. throssel's Avatar
    Go to Settings < Accessibility < Dexterity & Interaction < Assistant Menu < Turn OFF. Hopefully this helps!

    Via US Cellular Samsung Galaxy S5
    10-17-2015 10:27 PM
  5. nccathy's Avatar
    This worked! Thank you so much!
    10-29-2015 09:12 PM

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