02-17-2017 04:38 PM
50 12
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  1. dgcamero's Avatar
    This actually makes me upset. I want my reactivation lock to keep my phone locked until I unlock it with my Samsung account credentials! Now people can steal Samsung phones and unlock them. That is not a good thing in my opinion.

    Posted via the Android Central App
    01-05-2016 09:10 PM
  2. mddexter's Avatar
    This issue is a Samsung one. It is not a Google account one. The issue comes about if you have not registered the phone with Samsung, and at some point you factory reset the phone through the recovery screen. I just did this, and I am stuck too. My newer phone was never registered with Samsung, so they won't allow the phone to be setup now. So, I suppose I could try to install a non-factory image on my phone, but since it is a work phone, and if I make a big mistake, I could be screwing myself there.

    I am taking the "contact Samsung" approach. My thought is, if I provide them my phones IMEI, they can register it on their server manually, and then I can finally get started with my phone again.

    How can I get past the screen asking for a Samsung account?-samsung.png
    02-27-2016 12:20 PM
  3. Lorikay72's Avatar
    Did you acquire the device new or used?
    I got it used.
    05-18-2016 06:56 PM
  4. Rosa Lopez2's Avatar
    Think it will work for alpha?
    After extensive online research via Youtube videos, I finally came up with a solution!! I'm not sure if this works on devices other than Samsung Galaxy s5's, but it worked for me: After I clicked in the box asking for my ID, I went to Swype settings after holding down the keyboard key that says "ABC" (the one you use when switching between keyboards, tapping the second option of the four arrows, then holding down the Swype option in the bottom left corner, pressing help (2nd to last option), then "How to Swype". It brought me to another pop-up screen, where I scrolled to the bottom and clicked the first link under "More Help". I was able to open the link using the Internet app, where I pressed the button in the top right with the 3 dots (it closed on me the first time, so I pressed it again and it worked), scrolled to the bottom and pressed settings, tapped the account option at the top, and created a new Samsung account from there. After that, I pressed the back button until I was at the Samsung Reactivation Lock screen, then signed in with my new account an was able to unlock the phone.
    05-26-2016 07:33 PM
  5. StevieJo16's Avatar
    I forgot my password on my phone yesterday, so today, after reading many articles and trying to find out how to get around it, I decided to reset my Samsung s5 to factory settings. In the middle of the setting up process, I was redirected to a separate page asking me to log in to the previous account I had before I abnormally reset the phone. Since I never made one, I am now stuck on that screen. Is there a way for me to bypass it or reset my phone so that I do not have to go through the Samsung account log in?
    I have a new method
    06-11-2016 08:04 PM
  6. liseth1995's Avatar
    So I can't get into my phone, I restarted it because my finger print it didn't work and I forgot my password .. Now it's asking me for my Google account I added my email and password and I know that is the correct password and email but it doesn't work ... Please help me..
    06-22-2016 04:58 PM
  7. MCGroves's Avatar
    What if you try downloading the firmware, putting phone into download mode and reloading the firmware image with Odin?
    06-27-2016 10:55 PM
  8. birsh's Avatar
    My brother gave s5 last week, it works well when he gave me but after a week later it lost the network. When google it is Sprint phone,where i am Ethiopia. If the problem can be solved i try to factory reset but it create another problem,due to abnormal factory reset you need to enter Samsung id and password.When i asked my brother he haven't any account. How can I get past the screen asking for a Samsung account?
    07-13-2016 07:46 AM
  9. ironass's Avatar
    The U.S. carrier minority variant of Galaxy S5 for Sprint, model G900P, is a CDMA phone and therefore only compatible with Ethiopia's, Ethiotelecom network on 2G and 3G but not 4G/LTE. How did your brother come by the phone?

    Enter your phone's IMEI number into Checkmend to see if the phone is lost, stolen or blacklisted by a carrier.
    Laura Knotek likes this.
    07-13-2016 08:22 AM
  10. Jywynne Layug's Avatar
    you can try to go to findmymobile.samsung.com and try to find a samsung id by entering your name and date of birth
    07-24-2016 05:26 AM
  11. cwilliams19's Avatar
    okay I restored my Samsung galaxy s6 cause I forgot my password but now I cant get pass the part when it says sign in Samsung account what do I do
    07-27-2016 09:20 PM
  12. Roustermiller's Avatar
    Can you help me with the Samsung account bypass

    Posted via the Android Central App
    08-06-2016 06:36 AM
  13. B. Diddy's Avatar
    Can you help me with the Samsung account bypass

    Posted via the Android Central App
    See here: I forgot my Samsung ID (email address) or password.
    08-06-2016 05:39 PM
  14. URVISH GANDHI's Avatar
    i am sorry but i didnt get you...!
    i am currently trying so hard.
    09-14-2016 03:34 PM
  15. Adria781's Avatar
    I don't have the swype settings an someone please help
    10-24-2016 01:04 PM
  16. Rainey115's Avatar
    I was just looking in my Phone and i open the "Samsung Video" app and it asked for a Samsung account login. But it gave me options to create an account with my Google ID or other accounts. So if that is not the same as your Google Login info then maybe look up your Google ID.

    http://howtoaccount.com/samsung-account-login/


    Anyways, i guess it is time for me to get a Samsung account , before i end up like you guys.
    10-30-2016 11:19 PM
  17. Amen jesus's Avatar
    What is the swype

    I don't get it
    11-25-2016 09:05 PM
  18. Yasin Sahoury's Avatar
    I have a new phone and samsung 3
    01-11-2017 06:26 PM
  19. B. Diddy's Avatar
    I have a new phone and samsung 3
    Welcome to Android Central! Do you have a question?
    01-12-2017 02:44 AM
  20. Andy Dragon's Avatar
    What's up my brother. I bought a Samsung Galaxy Note 4 from a seller on Glyde.com and the seller did a factory reset and I can't get pass the Samsung Account screen. I am trying to find a solution before I have to return it to the seller. I waited 2 weeks for this phone to arrive. I am without a phone. Your assistance would be truly appreciated. My name is Drew.
    02-08-2017 09:44 PM
  21. B. Diddy's Avatar
    What's up my brother. I bought a Samsung Galaxy Note 4 from a seller on Glyde.com and the seller did a factory reset and I can't get pass the Samsung Account screen. I am trying to find a solution before I have to return it to the seller. I waited 2 weeks for this phone to arrive. I am without a phone. Your assistance would be truly appreciated. My name is Drew.
    Welcome to Android Central! In this situation, you either need to contact the previous owner (if possible) to get that information, or return the phone for a refund. We can't discuss how to bypass security measures here.
    02-17-2017 01:28 AM
  22. can3gxw's Avatar
    We can't discuss how to bypass security measures here.
    Sure we can. Here's how you bypass the security on the phone - type in the user name and password of the person that set it up originally.

    Sorry if that's not helpful - this has been in place on most modern smartphones for a long time now to prevent people from trying to use stolen or lost phones.
    B. Diddy likes this.
    02-17-2017 12:56 PM
  23. Sandrie's Avatar
    Hi, thanks for answering!

    I am quite sure that it is not asking for my google account. The screen actually says, "An abnormal factory reset has been reported on this device. Sign in to the Samsung account that you have already signed into on this device to confirm this reset." My problem, as stated before, is that I had never signed in to a Samsung account on the phone before, or even created one. Are there any solutions to this problem?
    It ask for a samsung account i dont know it
    02-17-2017 02:41 PM
  24. B. Diddy's Avatar
    It ask for a samsung account i dont know it
    Welcome to Android Central! Are you saying you don't know your own Samsung account? Is this your phone?
    02-17-2017 04:37 PM
  25. B. Diddy's Avatar
    Sure we can. Here's how you bypass the security on the phone - type in the user name and password of the person that set it up originally.
    You. Are. A. Tech. GOD.
    can3gxw likes this.
    02-17-2017 04:38 PM
50 12

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