1. AC Question's Avatar
    I have purchased a 2nd hand Samsung galaxy s5 online. it wont et me access the phone as it is locked due to an abnormal factory reset and is requesting a Samsung account id and log in - clearly I don't have one and it appears it needs to be the previous owners.
    is there a way around this in order to access the phone?
    11-25-2015 02:34 PM
  2. belodion's Avatar
    No. Return it for a refund.
    11-25-2015 03:37 PM

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