1. jheller5's Avatar
    I own a galaxy s5 under verizon, and up until yesterday, I had no problems whatsoever with the phone. However, starting yesterday, I've had this problem with the verizon message+ app. Whenever I try to open a new message by clicking on the preview shown on the lock screen, my phone automatically locks. When I go to unlock the phone, I am brought to the conversation that I intended on opening, but I am scrolled halfway up the conversation rather than being at the bottom.

    I have cleared the cache for the app, updated the app, and restarted my phone, but the problem is still prevalent. If you know what to do, please share.

    Thank you
    12-28-2015 01:38 PM
  2. GingerSnapsBack's Avatar
    I can't help your problem there but I gave up on using Message + and downloaded Textra. I was having a plethora of problems with the Verizon messaging app with not getting messages or blocking photos from certain users. It was too buggy for me. Good luck on finding answers!
    12-28-2015 01:52 PM

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