When trying to download any apps in the google playstore it comes up with "error while retrieving information from server [rh-01]".
Ive tried several things like clear cache/data. factory reset, flight mode etc and nothing seems to works
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When trying to download any apps in the google playstore it comes up with "error while retrieving information from server [rh-01]".
Ive tried several things like clear cache/data. factory reset, flight mode etc and nothing seems to works
Welcome to Android Central! Does this happen on both wi-fi and mobile data?
Try going to the App Manager, select Download Manager, and Clear Cache/Clear Data, then Force Stop. Now try again.
If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
Make sure you have a valid form of payment associated with your Google account.