1. jinrah's Avatar
    hello guys. the gyroscope on my galaxy s5 isn't working. i tried to change the firmware and do factory reset but nothings happen? any suggestion please. thankyou .
    02-21-2016 10:55 AM
  2. ironass's Avatar
    02-21-2016 01:58 PM
  3. jinrah's Avatar
    Fail. what can I do?
    02-21-2016 07:34 PM
  4. ironass's Avatar
    Fail. what can I do?
    Time to take it to a Samsung Service Point or qualified repairer. Europe and some other countries have a 2 year Samsung warranty period which should cover you for a repair if the fault is defective Samsung hardware.
    02-21-2016 07:53 PM
  5. jinrah's Avatar
    my warranty had already expired. can i consult technician, is there any way to solve this problem?
    02-22-2016 02:40 AM
  6. telrod11's Avatar
    It's a chipset on the motherboard. Mine went bad also on my last S5. You will probably be better off buying another phone than trying to get this repaired...
    02-22-2016 12:56 PM
  7. ChiefDog's Avatar
    My S5 has a gyroscope?
    02-22-2016 02:33 PM
  8. jinrah's Avatar
    so sad to hear that
    02-22-2016 06:13 PM
  9. Tech-Newb's Avatar
    My S5 has a gyroscope?
    All phones have gyroscope. Even cheap generic tablets.

    Posted with ❤Love❤
    ChiefDog likes this.
    02-23-2016 05:50 AM
  10. ChiefDog's Avatar
    dialing *#0*# only tries to dial that number on my S5. What am I doing wrong?
    02-25-2016 06:30 PM
  11. ironass's Avatar
    dialing *#0*# only tries to dial that number on my S5. What am I doing wrong?
    That, along with a lot of other features, is disabled by the carriers if you are running AT&T or Verizon, "cloneware".
    02-25-2016 07:17 PM
  12. telrod11's Avatar
    That, along with a lot of other features, is disabled by the carriers if you are running AT&T or Verizon, "cloneware".
    It does run on 5.1.1 of the ATT variant.
    02-26-2016 09:05 AM
  13. ironass's Avatar
    It does run on 5.1.1 of the ATT variant.
    Thanks! That's good to know that that is re-enabled on the AT&T model for 5.1.1. Is the *#1234# for firmware Version details and *#0808# for USB settings also back?
    02-26-2016 10:04 AM
  14. Sam Rogiers's Avatar
    Here are a few steps:

    -STEP 1: test it
    dial *#0*# (be patient, it might take a few seconds)
    go to "sensors"
    click on "gyro selfstest" under "gyroscope sensor"
    If result is "fail", proceed with step 2

    -STEP 2: boot in safe mode
    just watch this video, as seeing it will be easier to understand than me explaining it

    Full credits to OP of that video.

    -STEP 3: repeat step 1
    don't worry if it's still a fail.

    -STEP 4: repeat step 1 (again)
    it should be a "pass" now. If it isn't, it might be a hardware problem. Then you might need a new phone
    try it out on various apps
    05-17-2016 01:10 PM
  15. Jeff Hiatt1's Avatar
    Here are a few steps:

    -STEP 1: test it
    dial *#0*# (be patient, it might take a few seconds)
    go to "sensors"
    click on "gyro selfstest" under "gyroscope sensor"
    If result is "fail", proceed with step 2

    -STEP 2: boot in safe mode
    just watch this video, as seeing it will be easier to understand than me explaining it

    Full credits to OP of that video.

    -STEP 3: repeat step 1
    don't worry if it's still a fail.

    -STEP 4: repeat step 1 (again)
    it should be a "pass" now. If it isn't, it might be a hardware problem. Then you might need a new phone
    try it out on various apps
    Hi, i went to safe mode and back which actually worked for about five minutes then the gyroscope stopped again. Sounds like a software issue.
    12-05-2016 09:35 PM
  16. CKE ATM's Avatar
    Same issue as many, many others. Just updated a new (to me) S5 and the rotate feature worked fine. An hour later...no love.

    Seems none of the tricks worked for me. Not sure what the issue is but I'm leaning towards a hardware issue. Specifically the Accel/Gyro chip.
    Swapping the mother/mainboard is definitely beyond the majority of users' scope of repair talent. But quite a few people have had luck getting their rotate feature to work with a hard knock to the back of their phone. I'm very reluctant to do this with this phone.

    That said, I thought a more civilized approach might be in order. Perhaps if the chip were exposed, a focused tap to the component would work. ???

    With a little digging I located the chip in relation the midframe cover.....see blue dot marking the spot. And a pic of the mainboard showing all exposed.

    I'm thinking one could carefully remove a small portion of the plastic cover to expose the chip. I'd do it but I'm purchasing this particular phone on the condition of it working. Not sure if I want to take the plunge.
    Anyone else willing to? :-)

    why gyroscope not working on s5?-5s-chip-location.jpg

    Credit IFIXIT.com for a detailed image of the mainboard with components identified.
    01-16-2017 01:37 PM

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