1. AC Question's Avatar
    I am unable to use fingerprint swipe to unlock. I tried that last night and it forced me to enter my backup password which I cannot remember. I have a Samsung Galaxy S5 new in the end of December, 2015. I do not get home screen display with fingerprint swipe or anything other than "enter backup password", a keyboard and "emergency call". Is the only thing left a factory reset?
    02-29-2016 03:06 PM

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