[kris44dad]

I'm trying to get into the utility to clean up my log files and reclaim same storage space. I see from the posts here, that *#9900# should be the code to use to get there. But how do you get the phone to recognize that a code is entered?

I enter the code on the keypad, and nothing happens. The code is displayed on the keypad but, nothing. I hit the dial button and Verizon tells me it's not a valid number {duh...}. Do you have to do anything to initiate the code and the resulting action? What, exactly?

It's a Samsung Galaxy S5 from Verizon reporting Android version 5. The phone is not rooted (nor do I wish to do so), so the relevant log file directories appear as empty to utilities like ES file explorer.

[Golfdriver97]

Welcome to the forums. Can you show screenshots of the storage stats, please?

[ironass]

Verizon, in their infinite wisdom, remove a lot of service codes from their modified firmware releases.