1. AC Question's Avatar
    It started two nights ago, my dad handed me my phone because it started to randomly restart. My phone restarted once before I went to sleep.
    In the morning, I checked up on my phone, and it was working normally, I could unlock the phone, and use google, but almost 30 minutes later, my phone started to whack out.
    The blue LED on the corner still blinked, but I couldn't turn on my screen, so I took the battery out, and put it back in, my phone worked after that, But another 30 minutes later, my phone wouldn't turn on at all.
    I thought it was a battery problem, so I took the battery out and put it back in, but nothing happened. I hooked my phone up to the charger, but nothing happened, no sign of it actually charging, so I asked my aunt for a battery, because she has an S5 and keeps some fully charged S5 batterys handy, incase she needs them. I put one of her batteries into my S5 but still, nothing happened.

    Please help.
    03-30-2016 01:56 PM
  2. H3aTeRzz's Avatar
    Hi, Welcome to AC Forums, I'm sorry you are experiencing this issue!

    It "sounds" like the phone may have suffered a fall, or exposure to liquids? If not, then it would appear, unfortunately, that the phone has suffered an unrecoverable failure. Now...."sometimes" and I've seen it happen, they recover after a few hours, by simply putting the battery back in, and it works. I'd be really cautious with it though, because if it is a power component that failed, there could be a chance of electrical shock if you continue to keep it plugged in.

    I would suggest, if possible, that you take it to a repair facility so they can test it properly! I'd offer more troubleshooting options, but it would seem that you've already done what I might have suggested.

    Hope I've at least been of some help, and stay tuned here to this thread, as someone else my have other options for you.

    Have a great day!

    Chris
    03-30-2016 02:18 PM

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