1. tennislvr8's Avatar
    Hi all... I currently have my phone locked with a password. I want to disable that and use a lock screen app. When I go to security and enter my password, I can't choose none. Any ideas why?

    Posted via the Android Central App
    04-01-2016 05:22 PM
  2. B. Diddy's Avatar
    Did you ever encrypt the phone? If so, then you have to use either a password or PIN. If you never encrypted the phone, then do you use a work email on it? That might require a password.
    04-02-2016 01:45 AM
  3. tennislvr8's Avatar
    Encrypt the phone, I doubt it since I have no idea what you are talking about. I do have work email on my phone, Microsoft Exchange I believe. Hmmmmm, so if I remove the email. Remove the lock, download a lock app, add the email back, that would work? Thanks

    Posted via the Android Central App
    04-02-2016 07:23 AM
  4. B. Diddy's Avatar
    You could also try going to Settings>Security, and Clear Credentials.
    04-03-2016 05:42 PM
  5. tennislvr8's Avatar
    Thanks so much that worked.

    Posted via the Android Central App
    B. Diddy likes this.
    04-03-2016 05:48 PM

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