1. steve1279's Avatar
    The screen on my phone is broke, will not turn on and has several cracks in it. It's my fault from slamming it down in a fit of anger. The phone power's on as I feel it vibrate and led lights up, just the screen is black. I need to back up my contacts that i have. I've already gone onto verizon's site and the cloud hasn't been updated since this phone was replaced in september and i've added alot of new contacts since. What can I do to get those new contacts backed up?
    04-10-2016 11:31 PM
  2. mhinc's Avatar
    The screen on my phone is broke, will not turn on and has several cracks in it. It's my fault from slamming it down in a fit of anger. The phone power's on as I feel it vibrate and led lights up, just the screen is black. I need to back up my contacts that i have. I've already gone onto verizon's site and the cloud hasn't been updated since this phone was replaced in september and i've added alot of new contacts since. What can I do to get those new contacts backed up?
    You can installed Samsung Smart Switch on a computer and plug the phone in and back up that way.
    OR you could get an HDMI cable and connect to a TV which would be your screen and turn on your back up via gmail
    04-11-2016 12:37 AM
  3. steve1279's Avatar
    with the hdmi cable hooked to a tv, how would you navigate the screen if the touch part doesn't work either?
    04-11-2016 06:08 AM
  4. mhinc's Avatar
    with the hdmi cable hooked to a tv, how would you navigate the screen if the touch part doesn't work either?
    Well bluetooth mouse if BT is enabled. Or go with the Smart Switch
    04-11-2016 11:26 AM

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