1. jrijr's Avatar
    I own a Samsung S5. I continue my near 18 months of frustration with the thing.

    I was recently alerted that I need to update some apps... but found that I do not have enough space to do so. I have transferred all my photos and videos to a Micro SD card, and also moved a few of the larger apps to the card as well. I have deleted apps that I rarely used. I have no music downloaded to the phone.

    I need simple terminology here.

    How do I find the storage hogs?

    I have several pre-loaded Samsung apps that I do not, and will not use. To name a few: AT&T Locker, AT&T Live, AT&T Family Map, Mobile TV, Play Newsstand. Can I remove those to free up space?

    This is something I never experienced with an iPhone, and I had much more content on there (and the same amount of memory). Frustration!!

    Thank you!
    04-14-2016 09:14 AM
  2. SnowyRa1n's Avatar
    Settings > Storage
    04-15-2016 02:42 AM
  3. ironass's Avatar
    Unfortunately, we have seen over the course of the AT&T updates, that they have expanded their system partitions to accommodate more bloatware and these updates have left, "ghost", files on the phone which have not been deleted after the update. A Factory Data Reset is the best way to clear these out, as per #2.3 of S5 Lollipop Update Problems - Dummies Guide
    tube517 likes this.
    04-15-2016 03:10 AM
  4. jrijr's Avatar
    Settings > Storage
    No offense, but that tells me nothing. I already know how to check the storage. I'm trying to get rid of the stuff that I do not use on the phone.
    Feldon and Tritonemusic like this.
    04-15-2016 07:42 AM
  5. jrijr's Avatar
    Unfortunately, we have seen over the course of the AT&T updates, that they have expanded their system partitions to accommodate more bloatware and these updates have left, "ghost", files on the phone which have not been deleted after the update. A Factory Data Reset is the best way to clear these out, as per #2.3 of S5 Lollipop Update Problems - Dummies Guide
    I am about to this point - erasing everything and starting over. However, in doing so, when I re-load all the apps... do I risk being back at the exact same place I currently am with storage? Or will I cut out the crap and have more space?

    Thank you for confirming my thoughts about "bloatware."
    04-15-2016 07:47 AM
  6. SnowyRa1n's Avatar
    No offense, but that tells me nothing. I already know how to check the storage. I'm trying to get rid of the stuff that I do not use on the phone.
    I mean I assumed that that would provide you with the information of what is taking up space and then act accordingly.
    04-15-2016 10:29 AM
  7. kaicho's Avatar
    I mean I assumed that that would provide you with the information of what is taking up space and then act accordingly.
    Yes...I'm on Marshmallow and if you tap on "internal storage", select the type of file: apps, video, etc..tap on 3dots, and sort by size to see the largest file.

    Via S5 Tapatalk
    04-15-2016 11:45 AM
  8. tube517's Avatar
    04-15-2016 11:58 AM
  9. kaicho's Avatar
    ...OP cannot update existing apps...might not have enough storage to add another app?

    For example: mine had "Superback up" and "downloaded" data that was stored in "device".
    04-15-2016 01:07 PM
  10. tube517's Avatar
    ...OP cannot update existing apps...might not have enough storage to add another app?

    For example: mine had "Superback up" and "downloaded" data that was stored in "device".

    Well, then uninstall apps that aren't used to find out what is taking up all the space. Not rocket science.
    04-15-2016 02:49 PM
  11. jrijr's Avatar
    Well, then uninstall apps that aren't used to find out what is taking up all the space. Not rocket science.
    Did you even read my original post? I have uninstalled apps, and moved things to an SD card, and I am still having this issue. As one of the commentors noted, AT&T adds "bloatware" to the phone in an update.

    I want to get rid of the pre-installed apps on the phone that I never use. I have been unable to do so... they are space hogs, more than the handful of apps I have on my phone.
    04-15-2016 03:01 PM
  12. tube517's Avatar
    Did you even read my original post? I have uninstalled apps, and moved things to an SD card, and I am still having this issue. As one of the commentors noted, AT&T adds "bloatware" to the phone in an update.

    I want to get rid of the pre-installed apps on the phone that I never use. I have been unable to do so... they are space hogs, more than the handful of apps I have on my phone.

    You haven't uninstalled enough apps to put a small storage analyzer app to look at your system. I've been in your situation many many many times. Sometimes, there are more hidden files that you cannot see with just the settings in your phone.

    Just trying to help out. It's your phone. Do as you wish.
    04-15-2016 04:24 PM
  13. TitoRoE's Avatar
    #1.9. De-Bloat your phone from the link ironass posted. I know you are frustrated. We are only trying to help.
    04-15-2016 05:47 PM
  14. Feldon's Avatar
    Did you even read my original post? I have uninstalled apps, and moved things to an SD card, and I am still having this issue. As one of the commentors noted, AT&T adds "bloatware" to the phone in an update.

    I want to get rid of the pre-installed apps on the phone that I never use. I have been unable to do so... they are space hogs, more than the handful of apps I have on my phone.
    Disappointing to see some of the less-than-useful responses you are getting in this thread. Storage space on these phones is a real problem due to AT&T crapware. Unfortunately the way that SD cards are implemented (even though Marshmallow 6.0 developed a fix with Adoptive Storage, Samsung and LG are blocking this improvement to pad their bottom line) means that moving apps to the memory card doesn't save nearly as much space on the internal storage as you might think.

    If you have a lot of recorded photos and videos, I might connect your phone directly to your computer and backup (and then delete) a good chunk of these from the phone to free up space. But ultimately, I think your best bet is going to be a Factory Reset. Be aware that there is no comprehensive backup solution for Android. Maybe in Android 7 (Nilla Wafer)?

    To get a full backup of your phone and make sure you lose nothing I've written a Samsung Galaxy S5 Factory Reset guide.
    04-17-2016 09:35 AM
  15. jrijr's Avatar
    Disappointing to see some of the less-than-useful responses you are getting in this thread. Storage space on these phones is a real problem due to AT&T crapware. Unfortunately the way that SD cards are implemented (even though Marshmallow 6.0 developed a fix with Adoptive Storage, Samsung and LG are blocking this improvement to pad their bottom line) means that moving apps to the memory card doesn't save nearly as much space on the internal storage as you might think.

    If you have a lot of recorded photos and videos, I might connect your phone directly to your computer and backup (and then delete) a good chunk of these from the phone to free up space. But ultimately, I think your best bet is going to be a Factory Reset. Be aware that there is no comprehensive backup solution for Android. Maybe in Android 7 (Nilla Wafer)?

    To get a full backup of your phone and make sure you lose nothing I've written a Samsung Galaxy S5 Factory Reset guide.
    I guess this is what I will need to do. My disappointment with my S5 grows, and is pushing me back to iPhone-Land.
    04-18-2016 07:41 AM
  16. SweetSaudade's Avatar
    Did you delete the .face and .thumbnail files too? That helps me find space to use..

    Posted via the Android Central App
    04-18-2016 11:22 AM
  17. Feldon's Avatar
    I guess this is what I will need to do. My disappointment with my S5 grows, and is pushing me back to iPhone-Land.
    I switched from iPhone to Android with the S5 and it has certainly been an eye-opening experience. I was ready to throw the phone in the bin but a full Backup and Factory Reset has brought the phone back to decent usable state. It still requires a degree of handholding and micromanagement which is not necessary in the Apple ecosystem. You trade freedom for reliability on the other side of the fence.

    Unfortunately there's not one device that does everything I want. The international carrier-free Samsung S5 is missing most of AT&T's LTE bands. The S6 and S7 have them, but neither has a replaceable battery. The Nexus 5X and 6P (phones designed and sold by Google) are on the hot, quick-to-throttle Snapdragon 808. If I can hold out until this November for a new Nexus with a Snapdragon 820 and without all these damned compromises, I think I'll be better off.
    04-18-2016 01:00 PM
  18. ironass's Avatar
    If I can hold out until this November for a new Nexus with a Snapdragon 820 and without all these damned compromises, I think I'll be better off.
    Be careful what you wish for, Feldon, old boy!

    The Snapdragon 820 isn't a patch on the Exynos 8890 chipset, on the S7's.
    04-18-2016 01:54 PM
  19. Feldon's Avatar
    Be careful what you wish for, Feldon, old boy!

    The Snapdragon 820 isn't a patch on the Exynos 8890 chipset, on the S7's.
    But do I want the Samsung baggage, even on the international edition?
    ironass likes this.
    04-18-2016 02:58 PM
  20. Feldon's Avatar
    It's 2016, Android has 63% global market share and 0% control over its platform.
    04-18-2016 11:46 PM
  21. BlurryEyed's Avatar
    I deal with the same issue. Fix for me is:

    Move eligible apps to the SD card

    Under Settings>Storage, Tap Cached Data to clear it.

    I will be doing a full factory reset when I get Marshmallow. Until then, dealing with micro-storage management.

    Don't be deceived though. My wife's iPhone 5S runs our of storage regularly as well due to photos and imessage. Those two things alone take up 4-5 GB of her 16GB capacity. Apple devices are not free from storage constraints. I have to move all her photos off periodically but heaven forbid if I touch her imessages....

    The truth in all of this- is 16GB just doesn't cut it anymore for any phone, even one with SD slots. My next phone will be 32GB Nexus 5X, but wish they offered a 64GB variant.

    Posted from AC on Samsung Galaxy S5 SM-G900V
    04-19-2016 12:52 AM
  22. Feldon's Avatar
    What's astonishing is Android added Adoptive Storage in Marshmallow (6.0) and then omitted SD cards from the Nexus 5X and 6P. Talk about the left hand not knowing what the right hand is doing. They do need to add an ultra high speed microSD port though. I think most phones' microSD slot doesn't do justice to the speed that the cards are capable of.
    BlurryEyed likes this.
    04-19-2016 01:37 PM

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