1. Netherscourge's Avatar
    So, I tried backing up my phone a few times with Samsung Kies since I got Marshmallow installed and I noticed that very little is being backed up now.

    Almost the entire second row of backup items, like device settings, WIFI settings, etc... etc... are being skipped due to an "error", although there is no indication what that is.

    The phone works fine and the USB connection is fine. Has Samsung forgotten to update Kies for Marshmallow or something?
    04-25-2016 08:22 PM
  2. can3gxw's Avatar
    Samsung has (IMHO) all but abandoned KIES for their new "Smart Switch". Download that from Samsung and you will see that it will back up MUCH MUCH more than KIES.
    ironass and Feldon like this.
    04-26-2016 08:35 AM
  3. Netherscourge's Avatar
    Oh, ok thanks. I thought Smart Switch was only for "switching" from iOS to Android.

    I'll check it out tonight.
    can3gxw likes this.
    04-26-2016 09:46 AM
  4. can3gxw's Avatar
    Oh, ok thanks. I thought Smart Switch was only for "switching" from iOS to Android.

    I'll check it out tonight.
    That's what I first thought too, but it is quite a nice piece of software that will download and backup pretty much every bit of information on your phone into a format that's actually READABLE on a computer. You can go into the various folders and check to make sure you have your important files.
    Feldon likes this.
    04-26-2016 11:13 AM
  5. Feldon's Avatar
    That's what I first thought too, but it is quite a nice piece of software that will download and backup pretty much every bit of information on your phone into a format that's actually READABLE on a computer. You can go into the various folders and check to make sure you have your important files.
    In contract with Kies that downloads the entire phone into a single blob and if there is any problem at all with anything in the backup, it will fail to restore anything. Single point of failure.

    Samsung Smart Switch is pretty awesome, but make sure you also use SMS Backup and Restore and make screenshots of your home screen icons and widgets since you'll need to rebuild those.
    04-27-2016 08:46 AM

Similar Threads

  1. Updated to 6.0.1 and can no longer edit photos
    By TeeAnn in forum Samsung Galaxy S6
    Replies: 5
    Last Post: 08-04-2016, 11:19 AM
  2. Life One XL Stuck and Frozen on Kingo
    By AC Question in forum Blu Android Phones
    Replies: 2
    Last Post: 06-14-2016, 10:01 PM
  3. Switching Carriers but sticking with Samsung.
    By Crazed_Mermaid in forum Verizon
    Replies: 1
    Last Post: 04-25-2016, 08:20 PM
  4. AOD and Flipcase cover
    By jetfixer01 in forum Samsung Galaxy S7 edge
    Replies: 0
    Last Post: 04-25-2016, 07:15 PM
LINK TO POST COPIED TO CLIPBOARD