Originally Posted by
can3gxw That's what I first thought too, but it is quite a nice piece of software that will download and backup pretty much every bit of information on your phone into a format that's actually READABLE on a computer. You can go into the various folders and check to make sure you have your important files.
In contract with Kies that downloads the entire phone into a single blob and if there is any problem at all with anything in the backup, it will fail to restore anything. Single point of failure.
Samsung Smart Switch is pretty awesome, but make sure you also use SMS Backup and Restore and make screenshots of your home screen icons and widgets since you'll need to rebuild those.