1. AC Question's Avatar
    This happened before and I lost all data.

    What is the recovery password? Is it my Google Account password?

    If I correctly enter that password, will the phone unlock? Anything else I need to know?
    05-07-2016 10:49 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Moved this to the S5 forum.

    Under what circumstances did this message appear? Was it when routinely turned it back on at some point? Or did the phone unexpectedly shut off while you were using it?
    05-08-2016 01:50 AM
  3. krw82's Avatar
    Phone accidentally pocket dialed too many characters in password screen and became locked.
    05-08-2016 08:22 AM
  4. B. Diddy's Avatar
    My guess is that it's either your Google password or your Samsung password. Try Google first.
    05-08-2016 12:18 PM

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