1. Lerxt07's Avatar
    I managed to grab the file of my notes from the Colornote app & email it to myself so that I can transfer them to my new phone (Galaxy s5)
    I was SO close & ran into another dead end. When I opened it, it was all this crazy gibberish. I realized that it's in ".doc" format from Word 97-2003.
    So I tried converting it online to .docx (Word 2010)
    Nothing again.
    What can I try from here??

    * And just for the sake of info, I was easily able to transfer the app itself to the new phone via some fancy Smart Samsung app, just that none of the actual notes I made transferred with it. & there are many.
    05-22-2016 12:07 PM
  2. B. Diddy's Avatar
    Just to be clear--are you using the same version of Colornote on the S5 to open it?

    Also, I moved this post to the S5 forum, since that's the phone you're trying to read it on.
    05-22-2016 01:10 PM
  3. Lerxt07's Avatar
    I'm thinking its doubtful since I've had the app since 2013 & I only just got the new phone in the last 3 weeks.
    05-22-2016 01:17 PM
  4. B. Diddy's Avatar
    Was the app updating on the old phone on a regular basis? If so, they should still be the same version. I was also checking to see if you were using Colornote to open the document, or some other app like Microsoft Word or Google Docs.
    05-22-2016 02:50 PM
  5. Lerxt07's Avatar
    I tried to use Word & Google Docs.
    I can't recall for sure now if it'd been updating all along. So many of my apps do automatically, so its *possible*.
    I'm not sure if CNote even gives you an option to open other documents though.
    05-22-2016 06:08 PM
  6. B. Diddy's Avatar
    What happens if you install ColorNote on the new phone and try to open the note file that way?
    05-23-2016 04:43 PM

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