1. Jessica45454's Avatar
    I have a SG5 and I have been having issues with Google play music. It will play most songs, but the most recent that I paid for and downloaded through google play will not work, and then it will not allow me to sample any other songs. All I get is an error message that it failed. Or that it needs to sync and then it says, failed try again later. This is so nerve wrecking. My phone just updated to Marshmellow and the problem still persist, updated google play and cleared the cache for play music. Please help?
    06-03-2016 04:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the problem only when you download the songs to local storage, or are you also unable to stream the songs over the web? Are you able to access those songs using the Play Music website on your computer browser?
    06-04-2016 12:22 AM

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