1. gwenakinyi's Avatar
    I've got the Galaxy S5 on Verizon, and I have a problem with audio stopping play every 5-10 minutes. Doesn't matter which audio app--Audible, Podcast Republic, Music player, Pandora, etc; doesn't matter if it's played from my library or streaming; doesn't matter if I'm playing from speakerphone, headset, or bluetooth. This has been going on for about a year, and gets worse with every new system upgrade. I updated to Marshmallow 6.0.1 earlier this week, and now audio stops every 3-4 min. This is very annoying while running. I've tried clearing the cache a dozen times, and two factory resets. I've tried freeing up internal storage space so there's at least 4 GB free. Nothing has solved the problem. Ideas?
    06-04-2016 09:52 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen in Safe Mode? (You'd only be able to test the preinstalled media apps.) https://support.t-mobile.com/docs/DOC-10696

    Also, are any power saving modes turned on?
    06-05-2016 10:23 PM
  3. scotthursh's Avatar
    Welcome to Android Central! Does this happen in Safe Mode? (You'd only be able to test the preinstalled media apps.) https://support.t-mobile.com/docs/DOC-10696

    Also, are any power saving modes turned on?
    I have the same issue and it does not happen when in safe mode.
    11-03-2016 09:42 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! In that case, some app you installed might be causing the problem. If you have a battery/power saver app installed, try uninstalling it. Otherwise, you may have to uninstall apps one by one until the problem goes away. Unfortunately, it can be difficult sometimes to pinpoint a culprit app.
    ironass likes this.
    11-04-2016 04:56 PM

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