1. joca666's Avatar

    I want for examample regristate to cloud by Samsung account.
    But when i select add samsung account to the cloud, nothing happens. Normally i chould have the option to enter my samsung account.
    I have also checked it the Samsung account was desactivated in the apps overview but i cannot see it there.

    Is there a way to install it again without factory reset?
    06-07-2016 03:31 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is this on the S5 you mentioned in your other thread?

    Are you trying to add your Samsung account in the Settings>Accounts​ menu?
    06-07-2016 06:41 PM
  3. joca666's Avatar
    yes i am, settings>accounts i cannot find Samsung account option. I can also not add it.
    I have checked the apps and it is also not listed and is not disabled.
    Somehow it dissapeard...
    06-08-2016 09:09 AM
  4. B. Diddy's Avatar
    Have you disabled anything else?

    I see from your other thread that ironass is helping you try to install the Lollipop firmware. Let us know if this issue resolves with that firmware installation.
    06-08-2016 04:36 PM

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