1. IMANUT46's Avatar
    I'm planning on doing a Factory data reset for my newly updated Marshmallow smartphone, Verizon network. I see 2 methods to do this.

    1. Factory data reset from the boot recovery screen, and

    2. Using the Backup and Restore from the settings screen.
    I'd like to hear from folks that have recently used one or the other. What's your recommendation? Thanks.

    Samsung Galaxy S5 Marshmallow 6.0.1 Verizon
    07-10-2016 07:01 AM
  2. ironass's Avatar
    In your case, I would recommend method #2. They both do exactly the same thing. Method #1 is useful if your phone cannot boot up.
    07-10-2016 07:05 AM
  3. IMANUT46's Avatar
    Ok. Number 2 it is. I can always depend on you. I'm still nervous about the reset. I hope it solves the few problems I have. Thanks again

    Samsung Galaxy S5 Marshmallow 6.0.1 Verizon
    07-10-2016 07:39 AM
  4. ironass's Avatar
    Ok. Number 2 it is. I can always depend on you. I'm still nervous about the reset. I hope it solves the few problems I have. Thanks again

    Samsung Galaxy S5 Marshmallow 6.0.1 Verizon
    Just make sure that you have backed up everything you can, bearing in mind that you do not have access to a PC.
    07-10-2016 11:33 AM
  5. IMANUT46's Avatar
    Just make sure that you have backed up everything you can, bearing in mind that you do not have access to a PC.
    I'll backup but there's one app I'm worried about. It's the Samsung MEMO app. Where does that get back to? Thanks

    Samsung Galaxy S5 Marshmallow 6.0.1 Verizon
    07-10-2016 01:02 PM

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