1. tomaf's Avatar
    when i go to Google play store and try to update any app, i get a message that says "Authentication is required, you must sign into your Google account." But I am signed into my google account. So what is the problem?
    07-11-2016 01:51 PM
  2. Laura Knotek's Avatar
    Do you have 2 step verification turned on?
    tomaf likes this.
    07-11-2016 01:54 PM
  3. tomaf's Avatar
    i don't know. should i?
    07-12-2016 04:31 PM
  4. tomaf's Avatar
    will it work if i turn it on? or are you saying that if it is on, that may be why it is not working?
    07-13-2016 01:54 AM
  5. Feldon's Avatar
    The second. When you sign into your google account on a new computer, do you have to receive a code on your phone and then type it in?
    07-13-2016 08:42 AM
  6. tomaf's Avatar
    nope. i researched 2 step verification now, and no, i do not have it yet, so that is not why google play store says i need to sign in.
    07-13-2016 06:25 PM
  7. captfbgnet's Avatar
    07-14-2016 07:41 AM
  8. tomaf's Avatar
    thank you so much! It worked. :-D
    07-15-2016 08:41 AM

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