touch screen does not work

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! Moved to the S5 forum.

Is the screen entirely dark, or is it only the touch sensitivity that isn't working? Does this persist after a reboot? Or Safe Mode? https://support.t-mobile.com/docs/DOC-10696 If so, then the screen has probably failed, and you'll need to take it to repair shop to replace.