1. sorry Davvad's Avatar
    My galaxy s5 screen keeps getting gray and freezing I can't do anything with the touch screen
    07-25-2016 09:49 PM
  2. mhinc's Avatar
    My galaxy s5 screen keeps getting gray and freezing I can't do anything with the touch screen
    For the record, double posting won't get you a faster reply. I saw your post here already
    http://forums.androidcentral.com/goo...ml#post5282484

    It sounds like you have a hardware issue. Could be the Digitizer itself, or could be something else. Very hard to say?
    Is the phone in a case? Has it been dropped? Exposed to extreme heat? Water? Is the screen cracked or damaged?
    Provide some history on the device if you can. But based on your description this is a hardware problem that would need to be sent off
    to Samsung to repair.
    07-25-2016 10:38 PM
  3. B. Diddy's Avatar
    Moved to the S5 forum, and deleted the duplicate post mentioned by mhinc.

    Does this happen in Safe Mode? https://support.t-mobile.com/docs/DOC-10696
    07-26-2016 01:16 PM

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