1. Lorri0044's Avatar
    My phone screen is broken, entirely black, have no access to funtions on the phone. I connected it to my PC to see if I could get my contacts off that way, but I don't know where there are. Unfortunately I didn't have everything backed up to gmail or Verizon cloud. Anyone know what file to choose to get my contacts! HELP
    07-25-2016 10:27 PM
  2. mhinc's Avatar
    My phone screen is broken, entirely black, have no access to funtions on the phone. I connected it to my PC to see if I could get my contacts off that way, but I don't know where there are. Unfortunately I didn't have everything backed up to gmail or Verizon cloud. Anyone know what file to choose to get my contacts! HELP
    Are you just plugging it in to the PC or are you using software? Samsung Smart switch for PC would be what you want. install that, and you will have the access to backup your contacts, photos, etc.
    07-25-2016 10:30 PM

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