1. Megik's Avatar
    I recently updated my Galaxy s5 from 5.1.1 to 6.0.1 and all the multimedia apps were working perfectly but after 2 days everything just stopped working.
    I cant listen to music on ANY apps not even the default music app, also the camera doesn't record videos and when I go on youtube or any website with videos like Facebook, the videos wont play. In youtube it just says "Unknown error, cannot play video" i already tried everything from clearing the cache to reseting the phone completely. Someone PLEASE help me...
    08-16-2016 10:37 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try wiping the cache partition: http://support.t-mobile.com/docs/DOC-10404
    08-17-2016 04:05 AM

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