1. jljecj's Avatar
    Anyone else having issues with this app since marshmallow? It keeps losing my card. Three times so far. Not very secure to me.
    08-24-2016 06:26 PM
  2. B. Diddy's Avatar
    Is the app up to date in the Play Store?
    08-25-2016 12:47 PM
  3. Jims S5's Avatar
    No problems on my end for the last few months.
    08-25-2016 04:07 PM
  4. jljecj's Avatar
    Is the app up to date in the Play Store?
    Yes, it is.
    08-25-2016 08:06 PM
  5. jljecj's Avatar
    No problems on my end for the last few months.
    I'm glad no problems for you maybe it is just my phone. Never did this before the update. Have already fdr.
    08-25-2016 08:07 PM
  6. B. Diddy's Avatar
    Is it only losing a specific credit card (assuming you have multiple credit cards saved)?
    08-26-2016 02:23 AM
  7. jljecj's Avatar
    No. It has dumped 1 and also 2 debit cards from the app. The details are still there, I just have to constantly re-add the cards to the app. Does that make sense?
    08-26-2016 07:04 PM
  8. B. Diddy's Avatar
    Ok, try wiping the system cache partition: https://support.t-mobile.com/docs/DOC-28492
    08-26-2016 10:34 PM
  9. jljecj's Avatar
    I'll try that, thank you.
    08-27-2016 08:06 AM

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