1. IMANUT46's Avatar
    Where is the setting for sound volume. I can barely hear videos. Thanks.

    Samsung Galaxy S5, Android Marshmallow 6.01, Verizon network.
    10-19-2016 11:58 AM
  2. B. Diddy's Avatar
    The YouTube app (I'm assuming you're using the app, and not the mobile site) doesn't have its own volume setting. It uses the main Media volume control of the phone. When you're playing a video, the phone's Volume buttons should control the video's volume.
    10-20-2016 09:15 AM
  3. IMANUT46's Avatar
    Thanks. I'm using the YouTube app that was installed on the smartphone when I bought it . All of the volume sliders are set at maximum volume
    10-20-2016 01:32 PM
  4. B. Diddy's Avatar
    Is the volume low for all videos, or just certain ones? Is the media volume on other apps (like your music apps) normal?
    10-21-2016 07:19 AM
  5. IMANUT46's Avatar
    Thanks. Some videos are OK, but most are very low, especially those videos that are sent to me. It's very frustrating.
    10-21-2016 07:46 AM
  6. B. Diddy's Avatar
    What do you mean by videos that are sent to you? Do you mean that someone is sending you a YouTube link via email or SMS, and you're tapping that link which then opens up the YouTube app?
    10-22-2016 09:14 AM
  7. IMANUT46's Avatar
    Yes. The email ls a linked video.
    10-22-2016 03:44 PM
  8. B. Diddy's Avatar
    Is the volume normal if you watch those same videos on your computer, or on another device?
    10-23-2016 03:04 AM
  9. IMANUT46's Avatar
    The smartphone is my only device. I don't have a PC. The sender claims that the volume is OK on his device.
    10-23-2016 07:49 AM
  10. B. Diddy's Avatar
    I realize that your phone is your only device, but there must be some way you can access another device, like at your local electronics store, or perhaps at your local public library?
    10-23-2016 08:04 AM
  11. IMANUT46's Avatar
    You're right, as usual. I'll try it when I get the chance. Thanks for your help, as usual.
    B. Diddy likes this.
    10-23-2016 12:38 PM

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