1. Terry Lee5's Avatar
    My phone has been powering down on it's own lately. Anyone having the same problem? Sometimes it will reboot on it's own, sometimes it just shuts down and I have to power up.
    Any suggestions?
    11-14-2016 09:11 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! How's the battery life been? It might be time to try a new battery.
    11-14-2016 10:48 AM
  3. campercook06's Avatar
    SamE thinG happending to my S5. Had a new Sim card installed plus a new battery today. Previous battery was only 3 months old.
    11-14-2016 03:38 PM
  4. Terry Lee5's Avatar
    I actually have 3 batteries that I change out when the battery drains down. Sometimes the restart happens with a full battery, sometimes with a low battery. Happened again this morning - battery was at 80%
    11-16-2016 09:05 AM
  5. B. Diddy's Avatar
    Tough to say. There could be a problem with the Power button, or with the battery contacts, or with the motherboard itself. You could try booting into Safe Mode to see if it's a software/firmware problem: https://support.t-mobile.com/docs/DOC-28456. But this can be tricky if the problem only happens every now and then.
    11-16-2016 11:28 PM

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