1. IMANUT46's Avatar
    Ever since I've been using NOW ON TAP for screenshots, I have problems. The SHARE menu shows as advertised, but after the SHARE menu displays, and UPLOAD TO PHOTOS appears, the screenshot is nowhere to be found. I have a workaround (Save to Drive), then move the screenshot into Photos. Why am I having this issue. What is the proper procedure for taking screenshots using Google on Tap. Thanks.
    11-15-2016 07:24 AM
  2. B. Diddy's Avatar
    It seems like a bug in the Google app. I just tried it myself, and at the upload page, it shows the image file as being 0 MB. After hitting the Upload button, the image never shows up in Photos. I just sent feedback to Google from within the Google app's menu, and I encourage you to do the same.

    For what it's worth, I'm using the beta version of the Google app.
    ironass likes this.
    11-15-2016 10:07 AM
  3. IMANUT46's Avatar
    Thanks. I'm also using the Beta version. I posted a response as you suggested.
    11-15-2016 10:58 AM
  4. B. Diddy's Avatar
    One of the other Ambassadors who isn't on beta didn't have a problem, so this might be a beta issue. This is exactly the kind of thing Google wants to hear about!
    11-15-2016 12:59 PM
  5. IMANUT46's Avatar
    I reported the Beta problem. Let's see what happens.
    B. Diddy likes this.
    11-16-2016 06:22 AM
  6. B. Diddy's Avatar
    The beta Google app updates pretty frequently, so keep trying the screenshot after each update.
    11-16-2016 11:23 PM
  7. IMANUT46's Avatar
    OK.
    11-17-2016 05:23 AM
  8. IMANUT46's Avatar
    I just tried the new update. It now shows that 1 photo was uploaded but the photo doesn't show. I guess they are working on it.
    11-19-2016 05:21 AM

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