1. AC Question's Avatar
    My Samsung galaxy S5 restarts constantly and when it finishes restarting and tells me to put the password in, it will restart again. It won't even let me into my phone. I end up having to take the battery out or else it continues to do it without stopping. My phone is only 7 months old! I've left the battery out for hours hoping that would reset it but it doesn't! Help!!
    05-05-2017 10:32 PM
  2. ironass's Avatar
    Try wiping your phone's cache partition in recovery mode as per #1.3 of https://androidforums.com/threads/s5...-guide.892800/
    05-06-2017 05:59 AM
  3. theuser13's Avatar
    i did that and it doesn't seem to have helped my problem at all. It still shuts down and restarts.
    Thanks for trying though!
    05-06-2017 05:29 PM
  4. ironass's Avatar
    Try downloading and reflashing your firmware as per #1.11 of https://androidforums.com/threads/42...-guide.892162/
    05-06-2017 09:35 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! Did you get the phone brand new? The S5 was released in 2014, so it seems doubtful that the phone itself is only 7 months old. Was it a used or refurbished device?
    ironass likes this.
    05-06-2017 10:17 PM

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