1. Taomona's Avatar
    The following apps crash after opening it and they don't stay open: Facebook, My Files, Gallery, Music, Play Store.

    Solutions I have tried: clearing space, transferred files to SD (still functional), deleted cache and data (temporary relief), went in safe mode, removed SD (apps still crash). I want to avoid a factory reset.

    Other apps are working just fine. I can't download anything anymore even from Play Store and music no longer plays.

    Device is Galaxy S5 that I bought in 2015 and it hasn't had any major problems until now.
    05-20-2017 10:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say you deleted cache and data, do you mean the app cache, or the system cache partition? https://support.t-mobile.com/docs/DOC-28492
    05-20-2017 11:56 PM

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