1. Wayne2049's Avatar
    Backup gets to Contacts and freezes. It sits at 0% for hours. Has anyone else experienced this, and does anyone have a solution?

    07-29-2017 03:58 PM
  2. B. Diddy's Avatar
    Sorry, can you clarify -- are you trying to use Smart Switch to transfer data from your S5 to a Windows 10 Mobile phone? Or are you using it to backup to a Windows 10 PC?
    07-31-2017 03:10 PM
  3. 68bucks's Avatar
    I have the same problem. I can back up to a work PC that runs W7 but at home on a W10 system I get to contacts and it just sits...forever. Unfortunately I can't offer any solutions. I have tried uninstalling and reinstalling the Smart Switch software.
    08-09-2017 08:10 AM

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