1. MIKA80's Avatar
    Hello,

    I am trying to back up my S5 mini because I can't pick up phone calls anymore (if I swipe it stops ringing but won't pick up, if I push the home button it does the same thing ... it works 1 time on 5) so I am trying to swipe clean the phone and reinstall everything but now Kies3 gives me error when I try to back up everything. Error trying to back up-samsung_aa.jpg
    10-01-2017 10:59 AM
  2. can3gxw's Avatar
    Don't use Kies. Use Samsung smart switch instead.
    10-01-2017 11:35 AM
  3. MIKA80's Avatar
    thanks, looks like it's working ....
    can3gxw likes this.
    10-01-2017 11:54 AM

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