1. Ken grixti 73's Avatar
    Not sure if it's because I lost my original phone but have the same account
    12-22-2017 07:53 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Accounts-Samsung, select your Samsung account, and see if you can remove the account, then add it back.
    12-22-2017 11:30 PM

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