1. Android Central Question's Avatar
    I have an S5, and every time I try to power on, it works but then shows the "Unfortunately, System UI has stopped." The only option I can tap is "OK". But when that happens, (I have an animated background with bubbles) it takes me to my home screen background, and nothing is there. The taskbar, my widgets, my apps, my apps page, gone. The touch pad still works (as in when I swipe, the background goes with it) but nothing is there. I can't do anything. It won't allow me to do anything. Does anyone have some suggestions on what to do?
    03-28-2018 07:17 PM
  2. Marionite1864's Avatar
    I have an S5, and every time I try to power on, it works but then shows the "Unfortunately, System UI has stopped." The only option I can tap is "OK". But when that happens, (I have an animated background with bubbles) it takes me to my home screen background, and nothing is there. The taskbar, my widgets, my apps, my apps page, gone. The touch pad still works (as in when I swipe, the background goes with it) but nothing is there. I can't do anything. It won't allow me to do anything. Does anyone have some suggestions on what to do?
    03-28-2018 07:35 PM
  3. jasonandrews25788's Avatar
    Clear the cache of the system, power it off then press vol+ and power button and select Wipe Cache.
    if it doesn't exist then you should flash custom recovery.
    03-28-2018 07:38 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! First, try a reboot. If that doesn't help, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-28492
    03-28-2018 08:33 PM
  5. Marionite1864's Avatar
    (I'm the person who wrote this question) Didn't work.
    03-29-2018 05:31 PM
  6. B. Diddy's Avatar
    I merged your duplicate threads. Does the problem still happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28456. If not, then something you installed is causing the instability. You'd have to uninstall apps one by one until the problem goes away.
    03-29-2018 09:00 PM

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