View Poll Results: What should I do with this phone?

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  • Send it in for repairs

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  • Buy a new phone

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  1. Belle_Celeste's Avatar
    So I've had the S5 for years now (got it a few months after it released) and I've been constantly having more and more problems with it. I can't figure out if it's a battery issue or a device issue, and whether it's even worth trying to save it or just get a new phone.

    Now, I'd say I've taken great care of it over the years, never once dropped in water, no scratch marks on the screen (compared to friends' smashed screens ), and always kept in its Spigen case.

    Nevertheless, I'd say for about 2 years now, I've had a green flickering in the bottom quarter of the screen whenever my brightness is completely turned down. I keep my brightness set to about 15% now, so it's not noticeable at all.

    Next, last winter I noticed that my phone wouldn't turn on whenever it was cold (by cold, I'd say anything under 10C/50F). The notification light would blink and the white LED lights would turn on, but the screen would stay black until I warmed the phone up. During the summer, this issue doesn't happen at all, ever. It's only noticeable during winter.

    Now, since the start of this year, I've been noticing that on good days, I'm lucky if my phone can survive staying in idle for an hour before the battery drains (even though it estimates 8+ hours initially). Sometimes I catch it dying when there's still ~30% battery left. Other times, it gets stuck in a loop of restarting, where it shuts off on its own, powers back on, only to shut off and restart again (each time it does this, the battery drains by like, 10%) until it dies. Taking out the battery doesn't stop this loop, since when I power it back on, it just starts doing it again until I connect it to a charger.

    Weirdest of all, a couple days ago I witnessed it going from 100% charge to ~22% in less than 5 minutes (no apps were running). When I went to the battery usage to see what the cause was, there was only the standard 1% Android System, 1% Android OS, and 1% Screen. Battery Usage only accounted for 3% usage, yet somehow 75% drained on its own with no record that quick.

    I'm wondering if it's the battery that's the problem or the device. The battery physically looks fine, no bulging nor can I spin it on a flat surface. Most of my friends have iPhones, so I can't test it out with theirs. I'm wondering if replacing the battery would fix anything, or if it's the device itself that is causing something to drain that quickly.

    Has anyone had similar experiences, or has some insight on what the costs would be to fix something like this? Or would my money better be spent buying a new phone?
    04-08-2018 02:07 PM
  2. BlackZeppelin's Avatar
    Good grief, your poor S5 has more health issues than an obese, diabetic, hypertensive 90 yr old. My one is still running well but with the litany of problems on yours, it's definitely time to upgrade.

    I think the S9+ is a superb phone but latest rumours for the Note 9 include a 3850 mah battery if you can hold out a little bit longer.
    Belle_Celeste and chanchan05 like this.
    04-09-2018 05:15 AM
  3. Belle_Celeste's Avatar
    Good grief, your poor S5 has more health issues than an obese, diabetic, hypertensive 90 yr old. My one is still running well but with the litany of problems on yours, it's definitely time to upgrade.
    Haha, well put! Guess I was in denial, was hoping there was an easy fix.

    Do phones usually ever go on sale, such as when the next new model releases?
    04-10-2018 05:33 PM
  4. chanchan05's Avatar
    Haha, well put! Guess I was in denial, was hoping there was an easy fix.

    Do phones usually ever go on sale, such as when the next new model releases?
    Yes. Actually you can still find unopened units from the S7 series for half the price of a new S9. The S8s are easier to find as well if you'd like those too.
    Belle_Celeste likes this.
    04-10-2018 05:53 PM
  5. BobLad's Avatar
    I seems obvious your problems stem from a weak battery. Every single thing you described (except for the green color) is typically battery-related. The battery is easy to replace and doesn't cost that much. If you read other posts about owners thinking of upgrading, you'll see that there are many who are still very happy with their S5, and who don't have problems with it. I'd just replace the battery. If you've used your phone much at all, the battery should be weak after all this time.
    04-15-2018 08:30 AM

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