1. Aziel August's Avatar
    I already register my finger print and changer the screen lock to the finger print option. But when i press the power button or the screen goes to sleep. The phone will not lock because you can just swipe the screen and it unlock. I even change the screen lock time out to 15 sec and wait 10min just to if it will work but it still don't. I have factory reset but that still have not work. I would appreciate the help.
    01-14-2020 09:48 PM
  2. mustang7757's Avatar
    Hi, welcome!
    Do you google smart lock enabled ?
    01-14-2020 09:51 PM
  3. Aziel August's Avatar
    Thanks for the reply. Yes i have it enable
    01-14-2020 10:05 PM
  4. mustang7757's Avatar
    Your welcome!
    Its probably staying unlocked because of that
    01-14-2020 10:10 PM

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