03-14-2016 10:04 AM
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  1. AC Question's Avatar
    I recently bought a galaxy s6 active. I had Facebook on it. Just today Facebook started to say it wasn't connected so I Uninstaller it then tried to install it. When I go to it in the app store it says it's not compatability with my device...?
    1JillB likes this.
    11-10-2015 11:03 PM
  2. the tall guy's Avatar
    See previous response.

    Posted via the Android Central App
    11-11-2015 01:38 AM
  3. GreetingsFromAP's Avatar
    I didn't uninstall FB yet, but I have been having the same problem since yesterday. It tells me it can't connect, but Messenger is working fine. FB everywhere else is fine too. Very unusual problem. Let me know if you got it working

    Posted via the Android Central App
    1JillB likes this.
    11-11-2015 03:30 PM
  4. rong21's Avatar
    no issues with mine
    11-11-2015 03:42 PM
  5. andyreed's Avatar
    Has anyone actually answered this question? If so where do I find the answer because I uninstalled facebook and now it says not compatible .
    1JillB likes this.
    11-12-2015 08:56 AM
  6. hanamizi168's Avatar
    Has anyone actually answered this question? If so where do I find the answer because I uninstalled facebook and now it says not compatible .
    Maybe because of your google account. If you have another account, try it.
    madonna trowbridge likes this.
    11-12-2015 09:38 AM
  7. Mal Lignant Tumor's Avatar
    Works on my S6 Active.
    madonna trowbridge likes this.
    11-12-2015 10:20 AM
  8. 1JillB's Avatar
    Works on my S6 Active.
    SAMSUNG GALAXY S6 ACTIVE is NOT compatible with the FACEBOOK APP. Nov 11, 2015.

    MAL LIGNANT:
    How does your Samsung Galaxy S6 Active use the Facebook **APP** when the developer page for the app says that it is NOT COMPATIBLE with the Samsung Galaxy S6 Active?

    Perhaps you are using an older version of the app and you have not updated to the new version.

    For those of us that DID install the updated version of the Facebook APP on November 10-11, 2015, we STILL cannot access the app functions.

    Like the OP, I also uninstalled the app because of many issues with the Comments and updating my Feed. I attempted to reinstall the app from Google Play Store but was stopped by a message from Facebook Developers that their app was "not compatible with your (my) device."

    Does anyone KNOW any **productive** information about this situation? (By productive, I mean that I do not need to know if the app works on your phone!) There are several thousand of us that are having this issue with our Galaxy S6 Active phones. When will it be resolved, Samsung?

    It is probably a SAMSUNG GALAXY S6 ACTIVE issue--not a Facebook APP problem. But, who fricken knows, at this point!

    Thank you to those of you that post legitimately helpful information.
    markbc likes this.
    11-12-2015 04:24 PM
  9. 1JillB's Avatar
    Dear Tall Guy...
    I cannot find your 'previous response.' Do you have legitimate information as to why the Facebook APP is not compatible with the Samsung Galaxy S6 Active phone?

    If not, do you know where to access this important information?

    Thank you.
    11-12-2015 04:29 PM
  10. rong21's Avatar
    Dear Tall Guy...
    I cannot find your 'previous response.' Do you have legitimate information as to why the Facebook APP is not compatible with the Samsung Galaxy S6 Active phone?

    If not, do you know where to access this important information?

    Thank you.
    strange issue, Works fine on my s6 active
    11-12-2015 06:57 PM
  11. Mal Lignant Tumor's Avatar
    Just to prove a point, I uninstalled Facebook. I then went to Play store to reinstall. SOB isn't there! Very interesting Maybe when we get 5.1.1 next year we will get it back.
    markbc likes this.
    11-12-2015 07:04 PM
  12. GreetingsFromAP's Avatar
    Ok so Android Central is crashing when I attach a photo, but yea the Facebook in the app store says "Your device isn't compatible with this version" The version is from Nov 11. I still have FB instants, but it doesn't really work. So weird

    Posted via the Android Central App
    11-12-2015 07:37 PM
  13. GreetingsFromAP's Avatar
    Apparently Facebook made the Nov 11 version of the app incompatible with the s6 active on purpose. The app has issues and they are aware of it. To prevent people from downloading it and giving them bad reviews, they juat chose to limit who could download it. So I am sure the next release will fix it and that release should be in the next few days. A little time off from FB isn't such a bad thing

    Posted via the Android Central App
    MsMillie55 and markbc like this.
    11-12-2015 07:53 PM
  14. rong21's Avatar
    so the moral of the story is to leave the app alone for now
    MsMillie55 likes this.
    11-13-2015 07:41 AM
  15. rmurphy1's Avatar
    FB has to fix the issue.
    For now just go to Google & go to the FB website, login & add a shortcut to your home screen
    At least you will be able to FB from your phone while you wait for the app to be fixed
    11-13-2015 11:06 AM
  16. rmurphy1's Avatar
    Yep just posted look on the feed
    11-13-2015 11:12 AM
  17. James Caudle1's Avatar
    Look I just want to let everybody know that I have the same problem with my phone but if you go on Google you can type in old version facebook app and it pulls all the old ones up the one on top is the most recent one that still works click on it and accept it and you will have your facebook back . Just do not updated facebook until the other version comes out or you will not have it again. The farther down the list the older the app is so make sure that you click the top one .
    11-14-2015 09:10 AM
  18. Ngan Menegay's Avatar
    Apparently Facebook made the Nov 11 version of the app incompatible with the s6 active on purpose. The app has issues and they are aware of it. To prevent people from downloading it and giving them bad reviews, they juat chose to limit who could download it. So I am sure the next release will fix it and that release should be in the next few days. A little time off from FB isn't such a bad thing

    Posted via the Android Central App
    Thanks for the info. I had to do a factory reset trying to fix a Bluetooth problem, and now I can't reinstall FB.
    11-14-2015 02:45 PM
  19. pineapplex's Avatar
    I just noticed this lol. The app is garbage and has been for a while

    Posted via the Android Central App
    11-15-2015 08:41 AM
  20. bobmurray1212's Avatar
    It stopped working for me today. I deleted app and now get the my device is not compatabil. Facebook also no longer shows up on my phones accounts. I went to Google like suggested but I just brings me to the app that will not download. Sounds like a 5.1.1 issue. Maybe it will work again when and if we get the updates we were promised

    Posted via the Android Central App
    11-16-2015 02:06 PM
  21. thetruthkc's Avatar
    I've never had the official FB installed on my S6 Active, after hearing of CPU/Memory/data usage, but maybe use an alternative for now:
    Tinfoil for Facebook

    I only login once a week (or less) but I just browse. It is fully featured enough for me.
    11-16-2015 02:32 PM
  22. bobmurray1212's Avatar
    Found this web site that allows you to download different versions of facebook. I went back to updates from October 2015. Version 52.0 It worked find.

    You can just scroll to the version you want, download the apk.

    Facebook 53.0.0.29.18 (16918763) APK Latest Version Download - AndroidAPKsFree

    Facebook back up for me.
    11-16-2015 03:56 PM
  23. Diamondsquare86's Avatar
    Hello,

    As an SEC for Samsung and recently this has been brought to our attention. We are trying to resolve the issue as soon as possible. After reloading the firmware and home/factory resets, updates, etc, it is determined that the issue has been escalated to Samsung and they are working to resolve it. Any update as to progress, I will attempt to post asap.

    Thank you,
    Matthew
    11-16-2015 04:13 PM
  24. sdba09's Avatar
    Had the same thing happen to me today. Just happened to check my data usage and saw that the FB app had pegged my daily data usage, just as the app failed. Don't know if that has any significance.
    11-16-2015 06:40 PM
  25. John Aplin's Avatar
    It started today on my S6 Active also.
    11-16-2015 07:51 PM
37 12

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