Update Problems

mjdavis22

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Feb 10, 2017
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So I have my S6 Active through ATT. I plugged my phone in last night and the battery life was around 20%. It started running the update by itself which was fine but I was skeptical that my alarm would go off in the morning and I'm particularly glad I set a different alarm because I woke up and it was at 0%, something that shouldn't happen after being plugged in all night.

Does anyone know if Google/Samsung/ATT are tracking issues like this or do they not care if their little updates have issues like this? And is anyone savvy enough to explain why the charging process wouldn't continue during/after an update?
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! It's more likely something to do with the charger or the microUSB port, rather than the system update. Is it possible the charger came loose overnight?
 

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