Weird issue with my display....

[Blipstein]

Noticed it didn't seem right. Took out the Note 4 and did a side by side. Clearly defective so I'll be calling Sprint tomorrow. Tried every display setting I could think of and nothing helped. What is going on here....and idea? Thanks

 

[B. Diddy]

Wild guess, but is the Edge+ on any kind of power saving mode?

 

[Blipstein]

Not in any type of power saving mode

 

[B. Diddy]

I definitely agree with asking Sprint for a replacement.

 

[Anthony Martins Rock]

Go return route. That is a display showing diminished/ limited number colours in its palette.

Posted via the Android Central App

 

[Blipstein]

I've got a new device on the way. I really hope the new one does not do this...

 

[gafly]

Try turning off the edge screen features. I bet your screen issue will go away.

Sent from my SM-G928V using Tapatalk

 

[bplink95]

Try turning off the edge screen features. I bet your screen issue will go away.

Sent from my SM-G928V using Tapatalk

Yeah he shouldn't have to do that for his display to work right.

Posted via the Android Central App

 

[gafly]

Yeah he shouldn't have to do that for his display to work right.

Posted via the Android Central App

It does it on mine too. More specifically, it's the edge night clock that's causing the issue. It appears to be a software issue, not a hardware issue. Turn the night clock off and all is well. Turn it on and the screen has issues after unlocking.

Sent from my SM-G928V using Tapatalk

 

[epicness4G]

It does it on mine too. More specifically, it's the edge night clock that's causing the issue. It appears to be a software issue, not a hardware issue. Turn the night clock off and all is well. Turn it on and the screen has issues after unlocking.

Sent from my SM-G928V using Tapatalk

I've actually had some people come to my store because of that.. A replacement is definitely due in order. Mine doesn't have those issues

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[bplink95]

Yeah my first one didn't either neither did the one I'm on now. That would be going right back for an exchange that in no way Is normal or acceptable... take it back....

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[italygrl1]

Mine was doing that with my videos last night. I was watching today and they were fine again but should I swap my device before the return period is over?

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[Blipstein]

Try turning off the edge screen features. I bet your screen issue will go away.

I did a factory reset. The very first thing I did was download the apps that I would recognize the issue on and went straight into the bathroom with the lights off. The problem was there immediately. The issue is still there with all of the Edge settings turned off as well

 

[bplink95]

Mine was doing that with my videos last night. I was watching today and they were fine again but should I swap my device before the return period is over?

Posted via the Android Central App

Yes!

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[Blipstein]

Mine was doing that with my videos last night. I was watching today and they were fine again but should I swap my device before the return period is over?

Posted via the Android Central App

I've noticed you can only see these issues at night. It has to be a low light setting.

 

[italygrl1]

How should I rectify this issue?? Take the brightness of auto at night? It doesn't do it all the time..just randomnly.

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[italygrl1]

You can see the distortion off to the left in a screen shot I took of the blacklist. Mostly dark videos I see it.

Edit: Once i posted it you cant see it anymore and when i resumed the video it wasnt doing it anymore

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[Blipstein]

How should I rectify this issue?? Take the brightness of auto at night? It doesn't do it all the time..just randomnly.

Posted via the Android Central App

I've got a new device on the way. Other than that I don't know

 

[bplink95]

Yeah there is no way I'd settle for that when the phone is so expensive. No one should....

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[Joeboy22]

Untick the auto box in brightness setting.