1. Nur Hidayatullah Ahmad's Avatar
    Hello there. I want to know. How can i fix my S6 edge+ theme? Because somehow it suddenly cannot browse the Theme.. I have clicked it again and again and i still could not open the theme. Now i cannot download any new theme. Is there any way for me to fix this?

    Posted via the Android Central App
    11-13-2015 09:42 AM
  2. Ken Allen3's Avatar
    Sounds like u have a software glitch and need to do a factory reset.

    Posted via my SM-G928F
    11-13-2015 09:45 AM
  3. Nur Hidayatullah Ahmad's Avatar
    What is factory reset? Do you mean i have to reset my phone? Everything? Is that what you mean?

    Posted via the Android Central App
    11-13-2015 09:49 AM
  4. jexx's Avatar
    What carrier do you have service with Nur?
    11-13-2015 12:15 PM
  5. Ken Allen3's Avatar
    What is factory reset? Do you mean i have to reset my phone? Everything? Is that what you mean?

    Posted via the Android Central App
    Yes. Usually software glitches like that don't go away until u reset ur phone. Back everything up and wipe it in settings. It should be fine then.

    Posted via my SM-G928F
    11-13-2015 12:46 PM
  6. Bravfoe's Avatar
    Try a simple restart first. Hold the power button on the right-hand side for about 2 seconds and then select restart. It will power-cycle your phone. It's worth a shot first to see if things start working again before you do a wipe/re-install.
    11-13-2015 02:39 PM
  7. Nur Hidayatullah Ahmad's Avatar
    Try a simple restart first. Hold the power button on the right-hand side for about 2 seconds and then select restart. It will power-cycle your phone. It's worth a shot first to see if things start working again before you do a wipe/re-install.
    Thank you for yr suggestion and i did restart my phone. But it seems that there is nothing change because when i tried to click the theme, still cannot browse. So i guess i have to reset eveything back then....?

    Posted via the Android Central App
    11-14-2015 07:49 AM
  8. Bravfoe's Avatar
    Yeah, it sounds like a factory reset is in order then. I forget what buttons you press to do that, but someone on here will remember and will chime in. Best of luck and make sure you back-up your photos, contacts, etc. beforehand.
    11-15-2015 06:36 AM
  9. Ken Allen3's Avatar
    Yeah, it sounds like a factory reset is in order then. I forget what buttons you press to do that, but someone on here will remember and will chime in. Best of luck and make sure you back-up your photos, contacts, etc. beforehand.
    Settings >backup and reset

    Posted via my SM-G928F
    11-15-2015 08:59 AM

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