12-02-2015 09:01 AM
tools
  1. Hughey79's Avatar
    Hughey79
    Lately (over a week or so) I have began having issues with the home button/fingerprint sensor recognizing my print. I wipe it and try again. Some times I get to the last chance before it accepts it or a few times I have had to enter the back up password to get in.

    At one point the phone told me if I keep having issues it would be best to restart the phone. Done that as well. Still the same.

    Anyone having the same issue or can recommend some ideas on how to fix it?

    Thanks
    11-30-2015 10:23 AM
  2. Ken Allen3's Avatar
    Ken Allen3
    Mine is flawless... Unless my finger is dirty/wet/greasy. Try calibrating it again.

    Posted via my SM-G928F
    11-30-2015 07:09 PM
  3. jexx's Avatar
    jexx
    Originally Posted by Ken Allen3
    Mine is flawless... Unless my finger is dirty/wet/greasy. Try calibrating it again.

    Posted via my SM-G928F
    +1
    I had to re calibrate mine last week, did each thumb twice, works great now.

    SM-G928V
    11-30-2015 07:13 PM
  4. Phillip Pugh's Avatar
    Phillip Pugh
    Mine work every time as long as I do my part about keeping fingers and phone clean

    Posted via the Android Central App
    12-02-2015 09:01 AM
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